Shipping policy

Shipping Policy

Thank you for shopping with us! Here’s everything you need to know about our shipping process:

1. Processing Time

  • All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods

  • We offer the following shipping options:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days
    • Express Shipping: 1-2 business days

3. Shipping Rates

  • Shipping costs are calculated at checkout based on the delivery method and destination.
  • Free standard shipping on orders over $100 within the continental U.S.

4. International Shipping

  • We gladly ship to select international destinations. Delivery times and shipping rates vary based on location. Customers are responsible for any customs duties or taxes.

5. Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order through our website.

6. Lost or Stolen Packages

  • If your package is lost or stolen, please contact us within 7 days of the expected delivery date for assistance.

7. Shipping Restrictions

  • Currently, we do not ship to P.O. boxes, APO/FPO addresses, or certain international locations. Please check at checkout for available shipping options.

8. Returns and Exchanges

  • For information on returns and exchanges, please refer to our Returns Policy.

9. Contact Us

  • If you have any questions about your order or our shipping policy, please contact us at [hello@keepoutfakelove.com].